You are entitled to return any product purchased through the Website which is unopened, unaltered (which includes removing any tags or labels), undamaged and unused by you or any other third party, and which remains in its original packaging, so long as (i) you include any receipts or other purchase documentation with such return, and (ii) the product to be returned is delivered by courier with an applicable tracking number for shipping to us no later than 15 calendar days from the date you received the applicable product(s). You will be responsible for return shipping costs unless we shipped an incorrect or damaged product to you. Once the return is received, a credit in the form of original payment will be issued to you. Please allow 5-7 amount of days for processing. At this time, we do not offer an exchange policy; if you wish to exchange an item, please process and return and re purchase. For questions please contact us.